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Terms and Conditions

At SURGE INGENIERÍA CIA. LTDA (hereinafter SURGE INGENIERÍA), we value and respect the rights of data subjects and the confidentiality of their data. As part of our commitment to transparency and compliance with applicable data protection regulations, we request your consent for the processing of your personal data in accordance with the following terms:

1. DATA CONTROLLER

The data controller of your personal data is SURGE INGENIERÍA CIA. LTDA, with RUC No. 1791839595001, located at PASAJE E13-B N50-60, in the city of Quito – Ecuador.

2. PERSONAL DATA COLLECTED

SURGE INGENIERÍA may collect and process the following personal data, considered general and other sensitive data (not all being sensitive), in the context of its activities and services: Name and surname, Identity card number, Home address, Phone number, Email address, general identifying and contact data necessary for service provision.

3. PURPOSE OF THE PROCESSING

You grant your consent for SURGE INGENIERÍA to: collect, obtain, record, organize, structure, maintain, safeguard, prepare, adapt, modify, delete, index, extract, consult, use, possess, assign, communicate, transfer; or any other form of access enabling, comparison, interconnection, limitation, suppression, destruction, for the purpose of:

  1. Institutional communication: Personal data may be used to maintain communication with data subjects or users of SURGE INGENIERÍA. This includes sending service offer notices, newsletters, as well as any other relevant information to keep data subjects or users informed.
  2. Communication, access, or transfers: SURGE INGENIERÍA consolidates information with personal data on platforms where it virtually stores information. The purpose will be to use a platform that can manage the information and provide better availability with the best security measures in accordance with international standards. For this purpose, the communication of the data will be carried out by implementing appropriate measures to ensure that such communication, access, or transfer of data is in accordance with applicable data protection regulations.

4. LEGAL BASIS FOR PROCESSING

The processing of your personal data will be carried out based on your consent, compliance with contractual and pre-contractual obligations, and legal obligations.

5. SHARING PERSONAL DATA

In some cases, we may share your personal data with third parties when necessary to fulfill our contractual, legal, or regulatory obligations or with our clients.

6. RIGHTS OF THE DATA SUBJECT

As a data subject, you have the following rights: Access, Rectification, Deletion, Objection, Limitation of processing, Portability, Revocation of consent, and to lodge a complaint.

To exercise these rights, as well as to learn more about your consent information, you may contact us via email at protecciondedatos@surge.com.ec or by phone at (+593) 02 326 34 63 ext. 113.

7. DURATION OF PROCESSING

Your personal data will be retained for as long as necessary to fulfill the purpose of the processing and to comply with applicable legal obligations and in accordance with SURGE INGENIERÍA's Personal Data Protection Policy (https://www.surge.com.ec), after which it will be deleted or anonymized unless legally required to retain it.

By accepting this informed consent, you declare that you have read and understood the terms stated above, and that you freely grant your consent for the processing of your personal data.